Terms & Conditions

Last Updated: July 28, 2026

Welcome to Vistiq Glass, a website operated by TPRS Enterprises Pvt Ltd (“Company”, “we”, “us”, or “our”). These Terms and Conditions (“Terms”) govern your access to and use of the Vistiq Glass website, Vistiqglass.com, and your interactions with our products and services.

By accessing or using our website, submitting an enquiry, requesting a quotation, making a payment or engaging with our products and services, you agree to be bound by these Terms and Conditions.

If you do not agree with these Terms, please do not use our website or services.

1. About Vistiq Glass

Website Name: Vistiq Glass
Website URL: Vistiqglass.com
Company Name: TPRS Enterprises Pvt Ltd
Registered Address: 139, Manapet Road Bahour, Kanniyakoil, Manapet, Puducherry 607402, India
Email: Vistiqglass@gmail.com
Phone: +91 89259 06885 

Vistiq Glass provides customized glass products and related solutions to customers across India.

Our product range may include:

  • Special Fabric Glass
  • Designer Glass
  • Decorative Glass
  • Colour Lacquered Glass
  • Fluted Glass
  • Moru Glass
  • Pattern Glass
  • Interior Designer Glass
  • Other customized glass products and solutions

Product availability may vary depending on customer requirements, location, material availability and project specifications.

2. Acceptance of These Terms

By accessing our website, submitting your information through an enquiry form, requesting a quotation, communicating with us, making a payment or purchasing our products, you acknowledge that you have read, understood and agreed to these Terms and Conditions.

These Terms apply to all website visitors, prospective customers and customers who interact with Vistiq Glass.

3. Use of Our Website

You agree to use our website only for lawful purposes.

You must not:

  • Use the website for any unlawful or fraudulent purpose.
  • Attempt to gain unauthorized access to our website or systems.
  • Interfere with the security or operation of the website.
  • Copy, reproduce or distribute website content without permission.
  • Use our website content for unauthorized commercial purposes.
  • Submit false, misleading or inaccurate information.
  • Upload or transmit malicious software or harmful code.
  • Attempt to disrupt the website or its services.

We reserve the right to restrict or terminate access to the website where we reasonably believe that these Terms have been violated.

4. Products and Services

Vistiq Glass offers customized glass products and solutions based on customer requirements.

Our products may include customized specifications relating to:

  • Size
  • Design
  • Colour
  • Glass type
  • Finish
  • Measurements
  • Pattern
  • Material specifications

Because our products may be customized according to individual customer requirements, the final product may differ from general product images, illustrations or examples shown on our website.

We reserve the right to modify, update or discontinue products, designs, specifications or services without prior notice.

5. Product Images, Colours and Specifications

We make reasonable efforts to ensure that the product information and images displayed on our website are accurate.

However, actual product appearance may vary due to:

  • Screen and device settings
  • Photography and lighting conditions
  • Natural variations in materials
  • Manufacturing processes
  • Glass characteristics
  • Colour reproduction differences

Therefore, images shown on the website are for general reference and may not represent the exact appearance of the final customized product.

Customers should refer to the approved quotation, specifications, samples or other written documentation where applicable.

6. Enquiries and Quotations

Customers may contact Vistiq Glass through our website or other communication channels to request information or quotations.

Depending on the customer’s requirements, we may provide:

  • Product quotations
  • Project quotations
  • Customized glass quotations
  • Site visit arrangements
  • Product-related information

Submitting an enquiry does not automatically constitute an order, purchase agreement or contract.

A quotation provided by Vistiq Glass may be subject to:

  • Product specifications
  • Measurements
  • Material availability
  • Customer location
  • Delivery requirements
  • Project requirements
  • Applicable taxes
  • Other applicable charges

The final price and terms applicable to an order will be communicated to the customer through the applicable quotation, order confirmation or other written communication.

7. Customized Products

Many of our products are manufactured or supplied according to specific customer requirements.

Customization may include:

  • Size
  • Measurements
  • Design
  • Colour
  • Glass type
  • Finish
  • Pattern
  • Other agreed specifications

Customers are responsible for carefully reviewing and confirming the specifications provided to Vistiq Glass before production begins.

Once the customer approves the specifications and production has commenced, changes to the order may not be possible or may result in additional costs and delays.

8. Order Confirmation

An order will be considered confirmed only after the required approval and payment conditions have been completed, as communicated in the applicable quotation or order confirmation.

Vistiq Glass may require customers to confirm:

  • Product specifications
  • Measurements
  • Design
  • Colour
  • Glass type
  • Finish
  • Quantity
  • Delivery details

Customers are responsible for reviewing the information provided before confirming an order.

9. Payments

Vistiq Glass may accept payments through available payment methods, including:

  • UPI
  • Net Banking
  • Bank Transfers

Payment requirements, including any advance payment or balance payment, will be communicated to the customer before or during the order process.

Payments made through third-party payment gateways may also be subject to the terms and conditions and privacy policies of the respective payment service provider.

We are not responsible for technical failures or interruptions caused by third-party payment service providers.

10. Cancellation, Returns and Refunds

Because many of our products are customized according to individual customer requirements, cancellation, return or refund policies may vary depending on the status of the order and production process.

For customized products, orders may not be cancelled, returned or refunded once production has commenced, except where required by applicable law or where otherwise agreed in writing by TPRS Enterprises Pvt Ltd.

Customers are encouraged to carefully review and confirm all product specifications before approving an order.

Where a cancellation request is made before production begins, the request will be reviewed on a case-by-case basis and will be subject to the applicable quotation, order terms and company policy.

Any applicable refund, where approved, may be subject to deductions for costs already incurred, including material procurement, processing, design or other project-related expenses.

Nothing in these Terms is intended to exclude or limit any rights or remedies that cannot legally be excluded or limited under applicable law.

11. Delivery

Vistiq Glass provides delivery services for applicable products.

Delivery timelines may vary depending on:

  • Product customization
  • Production schedules
  • Customer location
  • Material availability
  • Transportation
  • External circumstances

Any delivery timeline provided by Vistiq Glass is an estimated timeline unless expressly confirmed otherwise in writing.

We will make reasonable efforts to deliver products within the communicated timeframe but cannot guarantee delivery dates where delays arise due to circumstances beyond our reasonable control.

12. Installation

Unless expressly agreed in writing, Vistiq Glass does not provide installation services as part of the standard product supply and delivery service.

Customers are responsible for arranging installation through their own contractor, installer or other qualified professional where required.

Vistiq Glass is not responsible for damage, defects or issues arising from improper installation carried out by third parties.

Where specific installation services are separately agreed in writing, the applicable terms for such services will be communicated to the customer.

13. Warranty and Guarantee

Unless expressly stated otherwise in writing, products supplied by Vistiq Glass are not covered by any additional warranty or guarantee.

Customers are advised to carefully review the applicable quotation, order confirmation and product-specific terms before placing an order.

Nothing in these Terms is intended to exclude or limit any statutory rights or protections that may apply to customers under applicable law.

14. Product Inspection and Customer Responsibility

Customers should inspect products upon delivery and notify Vistiq Glass of any apparent damage, shortage or discrepancy within a reasonable period.

Customers should also ensure that the delivery location is suitable for receiving and safely storing the products.

Any concerns relating to product condition should be communicated to Vistiq Glass as soon as reasonably possible after delivery.

15. Intellectual Property Rights

All content available on the Vistiq Glass website, including but not limited to:

  • Company logos
  • Brand names
  • Product images
  • Photographs
  • Videos
  • Graphics
  • Text
  • Product descriptions
  • Website design
  • Catalogues
  • Marketing materials

is owned by or licensed to TPRS Enterprise Pvt Ltd, unless otherwise stated.

You may not copy, reproduce, modify, distribute, publish, transmit or commercially exploit any website content without prior written permission from TPRS Enterprises Pvt Ltd.

Unauthorized use of our intellectual property may violate applicable laws.

16. User-Submitted Information

When you submit information through our website, including enquiries, quotation requests or other communications, you agree that the information you provide is accurate and complete to the best of your knowledge.

You should not submit information that is:

  • False
  • Misleading
  • Fraudulent
  • Unlawful
  • Infringing upon the rights of others

We reserve the right to refuse or disregard enquiries that contain inaccurate, fraudulent or inappropriate information.

17. Third-Party Websites and Services

Our website may contain links or integrations to third-party websites and services, including social media platforms, payment gateways, analytics providers and advertising platforms.

These third-party services are operated independently and are subject to their own terms and privacy policies.

TPRS Enterprises Pvt Ltd is not responsible for the content, availability, security or privacy practices of third-party websites or services.

You should review the applicable terms and privacy policies before using third-party services.

18. Website Availability

We make reasonable efforts to keep our website available and functioning properly.

However, we do not guarantee that the website will always be:

  • Available
  • Error-free
  • Secure
  • Uninterrupted
  • Free from viruses or other harmful components

The website may occasionally be unavailable due to maintenance, technical issues, updates or circumstances beyond our reasonable control.

19. Disclaimer

The information provided on the Vistiq Glass website is intended for general informational purposes.

While we make reasonable efforts to maintain accurate and updated information, we do not guarantee that all website content will always be complete, accurate, current or error-free.

Product information, specifications, availability, prices and other details may change without prior notice.

Customers should rely on the final quotation, approved specifications and written order confirmation applicable to their individual purchase or project.

20. Limitation of Liability

To the maximum extent permitted by applicable law, TPRS Enterprises Pvt Ltd shall not be responsible for indirect, incidental, special or consequential losses arising from the use of our website or services, including losses resulting from:

  • Website interruptions
  • Technical errors
  • Third-party services
  • Unauthorized access
  • Delays beyond our reasonable control
  • Improper installation by third parties
  • Misuse of products
  • Failure to follow product or installation instructions

Nothing in these Terms is intended to exclude or limit liability that cannot legally be excluded or limited under applicable law.

21. Indemnification

You agree to indemnify and hold harmless TPRS Enterprises Pvt Ltd, its employees, representatives and business partners from claims, losses, damages or expenses arising from your:

  • Violation of these Terms
  • Misuse of the website
  • Fraudulent or unlawful activities
  • Violation of third-party rights
  • Submission of unauthorized or misleading information

This provision applies to the extent permitted by applicable law.

22. Changes to These Terms

TPRS Enterprises Pvt Ltd reserves the right to modify or update these Terms and Conditions from time to time.

Changes may be made to reflect:

  • Changes in our business
  • Changes in our products or services
  • Changes in technology
  • Changes in applicable laws
  • Changes in business policies

When we update these Terms, we will revise the “(Last Updated)” date at the top of this page.

Your continued use of the website after updated Terms are published constitutes your acceptance of the revised Terms, to the extent permitted by applicable law.

23. Governing Law and Jurisdiction

These Terms and Conditions shall be governed by and interpreted in accordance with the applicable laws of India.

Subject to applicable law, any disputes arising in connection with these Terms or the use of our website or services shall be subject to the jurisdiction of the appropriate courts in Puducherry, India.

24. Entire Agreement

These Terms and Conditions, together with any applicable quotation, order confirmation, written agreement and other policies referenced on our website, constitute the understanding between you and TPRS Enterprises Pvt Ltd regarding your use of our website and services, to the extent applicable.

If there is a conflict between these Terms and a specific written agreement or quotation provided for a particular order, the specific written agreement or quotation may govern that particular transaction to the extent stated in that document.

25. Contact Us

If you have any questions or concerns regarding these Terms and Conditions, you can contact us using the information below:

Company: TPRS Enterprises Pvt Ltd
Brand: Vistiq Glass
Website: www.Vistiqglass.com
Registered Address: 139, Manapet Road Bahour, Kanniyakoil, Manapet, Puducherry   607402, India
Email: connect@Vistiqglass.com
Phone: +91 89259 06885

Last Updated: July 28, 2026

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